Using Zoom Cloud storage also allows account owners and admins to view, download, or delete stored chat messages (within their chosen cloud storage retention period) through the Chat History Report.Īccount owners and admins can set these retention periods for all users on the account, as well as different retention periods for user groups. All messages older than the designated retention periods are deleted. Account owners or admins can choose how long chat messages are stored in the Zoom Cloud and on local devices.
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